How we work?
1. Contact us
Going abroad for a medical treatment is a big decision. You need to be sure to have all necessary information beforehand that makes you feel comfortable and helps you decide. You need to be sure you are in safe hands.
Contact us and we will answer all of your questions. We will reassure you that by using Tourist Surgery Belgrade you will receive high standard of care tailored to your needs.
Feel free to call or email us or ask to be called back. Should you prefer so, you can immediately request a Quote from us for a particular treatment.
Whichever the case may be, Tourist Surgery Belgrade will contact you within 24 hours from your inquiry.
2. Receive a Quote
Upon your request, you will receive a Quote from us that will contain the list of services offered to you and tailored to your needs together with the detailed pricing information.
All of the Tourist Surgery Belgrade additional services such as local transport, personal assistance, etc. shall be available for you. All terms and conditions will be clearly stated in writing and explained to you.
3. Schedule a Free Consultation Call
You have received a detailed quote from us, but you wish to additionally consult before you make your very final decision. We at Tourist Surgery Belgrade understand your needs! That is why we offer our clients the opportunity to have their free consultation with the health care professional take place either face to face via Skype or in a simple telephone call prior to concluding a contract.
This option is available for all those clients needing some more information before they finally decide or those that have already decided but wish to get in direct contact with the physician prior to their arrival at the clinic.
During this call you will also have the opportunity to discuss the available and suitable dates for your treatment at the clinic.
4. Conclude the Contract and Fix the Dates
You’ve made your final decision to travel to Serbia for a treatment and now you need to take a few concrete steps. First of all, Tourist Surgery Belgrade will send you a medical tourism facilitation contract including general terms and conditions for your review and signature.
The contract will also include the fixed dates on which your treatment will take place. Prior to fixing the dates, Tourist Surgery Belgrade will double-check that your flight can be arranged on the selected days.
You will be offer to chose options, to arrange accommodation and traveling options by yourself or let Tourist Surgery Belgrade to do it for You, and get everything included in one final price.
5. Pay a Deposit and Receive Your Full Treatment & Travelling Plan
Based on the medical tourism facilitation contract you have signed with Tourist Surgery Belgrade, you will need to pay a deposit that in general amounts to 20% of the total agreed price from the Quote, plus price of flight tickets if they are arranged by Tourist Surgery Belgrade .
You will be asked to complete the payment by bank transfer, credit card or Pay Pal to the account of Tourist Surgery Belgrade.
In the meantime we will prepare a full Treatment & Traveling Plan to be sent to you prior to your arrival at Belgrade.
6. Arrive in Belgrade
As clearly indicated in your Treatment & Traveling Plan, we are here to take care of you every step of the way! Tourist Surgery Belgrade will offer you a 24-hour personal assistance during your stay from the minute you have arrived in Serbia until the moment you’re about to travel back home.
Our representative will wait for you at the airport assisting you all the way through your
7. Meet Your Doctor and Start Your Treatment
After your arrival and based on your Treatment Plan, we will accompany you to the clinic where you will meet your doctor and get ready to start your treatment.
Tourist Surgery Belgrade together with the partnering clinic guarantee you a high level of service through the delivery of a strictly personalized approach. What you will receive is the highest standard of care designed to meet your individual needs.
8. Complete Your Treatment and Return Back Home
After your treatment has been completed, you will remain in our safe hands until the very end of your stay in Serbia.
The actual length of your stay will depend upon the undergone treatment and your health condition. Once you are ready to leave both the clinic and the destination, we will arrange everything until the very last detail: you will be provided with all the necessary medical records, your aftercare back home will be arranged with your local physician if necessary and you will continue receiving a full-time assistance from Tourist Surgery Belgrade until you’ve returned home. Even after you’ve arrived home safely, we will continue to contact you for some time in order to check your health condition after your treatment.